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How to Shop

Shopping with us is extremely easy but if you are new to online shopping we understand it can be a little confusing. Shopping online may be a new experience for you and if so then this "How to Shop" guide is the perfect place to learn how to shop with us.

When shopping with us, think of it as any normal shop. You browse the products and add them to your shopping cart. Once happy you walk to a check out and proceed with payment and then you walk out with the goods. It's as simple as that when shopping with us, we will show you how. Follow the simple steps provided here and you won't go wrong.


Step 1 - Browse the products

To begin with you need to find what you are looking for, or simply browse the products we have available. If you are looking for something in particular you can go straight to the appropriate category by clicking one of the main categories displayed on the left hand side of the site. Once inside a category there may be other categories within them, just keep narrowing down into the appropriate category for you.

Eventually you will enter a category that lists products. The products within this category are displayed They are listed in rows and columns showing a small picture of the product, the name of the product, the price of the product, followed by a button that says ORDER.

From here you can click on a product name to see further information on the product or you can click the ORDER button to add the item to your shopping cart.

The product information screen displays a great deal of important information about the product. As you can see that is a lot of information to fit into one screen but it's all important because it helps you make your decisions.

From here you can also add the item to your cart by clicking the ORDER button.


Step 2 - Your shopping cart

Once you have all the items you are looking at buying in your shopping cart make sure you check it. You can do this by navigating to the MY SHOPPING CART (menu item) screen on the left hand side of the site. This summarises the contents of your shopping cart. This will bring you to the shopping cart screen where you can check all the items before proceeding to the check out.

The shopping cart screen allows you to change the quantities of the items in your cart, remove items from your cart, get information on what shipping is likely to cost and proceed to the check out.

Once you are happy with the items in your cart and want to make the purchase all you need to do is click the green CHECK OUT button.


Step 3 - Creating a profile

If you already have a profile enter your username (normally e-mail address) and password and click SIGN IN. However if you are reading this guide it is most likely you do not have a profile so you will need to create one. Under the "No account yet? Register"  on the left, click the register link.

Before we continue its best you understand what a profile is. Quite simply it allows you to provide all of your personal details which we store for you on our database so that when you make future purchases you do not need to enter in all the details again. Having a profile also comes with some other great features like a permanent shopping cart (so we store the contents of your cart until you return), the ability to look at the history of orders you have had with us, the order tracking facility which allows you to track your orders with us and much more!

You might raise your eye brows about us storing your personal information but let us assure you your information is safe.

It is now time for you to create your profile!. All you need to do is enter in all the required information displayed on the form and click the button at the bottom of the page.


Step 4 - Delivery Information - the first step in the check out process

This first step shows you the delivery information. You can change the delivery address if required.

Click on the green NEXT button to progress to the next step.


Step 5 - Payment Information

This screen allows you to select how you wish to pay for your order. We have a variety of methods available but you choose your preferred method.

You are also given the option of redeeming a discount voucher and/or using funds in your gift voucher account. To redeem a discount coupon enter the redeem code and click SUBMIT.

Do not worry about the specifics, all the required information will be given to you once you confirm the order!

When you have selected your preferred payment option, press the NEXT button.


Step 6 - Order Confirmation

This is the final screen before you confirm your order. This screen allows you to check your order from top to bottom including products, pricing, shipping details, payment information etc...

Once you are happy and have read the required terms and conditions on our site you can confirm your order by pressing the green CONFIRM ORDER button at the bottom of the page.

An e-mail confirming your order will then be sent to you with all of the information as presented to you on the order confirmation screen.

That's how easy it is to shop with us! We look forward to working with you as you browse and shop through our site. If you do have any further questions please do not hesitate to get in contact with us.